AM
Andrea M

1 reviews | Active since May 2018

11 May 2018, 14:09

Don't order online with MR PRICE CLOTHING

So, I have an event this weekend and because I work full time I don't have time to go shopping during the week. I decided to give Mr Price's online shopping a try for the first time. I found some nice things, ordered and paid EXTRA for 1-3 day delivery. When my clothes did not arrive after 3 days I emailed customer service. Suprise, surprise, they did NOT respond. So I then decided to phone them. I was told that my delivery would be here by the next day or by the LATEST the day after that. Keep in mind this would be Friday - 5 days after I ordered and specifically chose and paid for 1-3 days delivery. It's now Friday and SUPRISE, no clothing arrived. SO I call them again, and they tell me that my order will now only arrive on Monday!! ARE YOU KIDDING ME?!! You might as well keep the clothes then. So there goes the lovely outfit I wanted to wear to my event this weekend.

Moral of the story - NEVER order anything from Mr Price online again. My first experience with them has been stressful and a waste of money. Best of all I didn't even get an email telling me the order would be late, no-one kept me in the loop, I had to track them down every time. Sis.

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Replies (1)
Mr Price
Mr Price's reply12 May 2018, 15:34
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price