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Naielah A

1 reviews | Active since Aug 2023

20 Mar 2024, 13:28

Done!

Good Day For the past 2 months i have been struggeling for someone at your office to fix my account and take onwership of the error caused ....everytime i need to log a complain yout agents do the courtesy call then advise they will call back but never does ... i paid my instalment or should i say the amount due........my credit is relfecting that i have not paid the account for the past 2 month.

I am esclating this to the NCR and ombudsman.

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Replies (1)
Mr Price
Mr Price's reply20 Mar 2024, 13:58
Official
 Good Day 

Trust you well 

You will be contacted by our Accounts Department who handles the matter personally with you. 

We thank you for bringing the matter to our attention. 

Warm Regards 

Mr Price