DO NOT DO ONLINE SHOPPING AT MR PRICE

I bought an electronic gift card voucher on 14 Nov. The person I bought it for informed me on 25 Nov that they're not able to purchase online with the voucher and seeked assistance via Mr Price SMS messenger service. The messenger service referred them to a contact number. I called on 27 Nov and was informed by a call-centre agent that orders for electronic gift vouchers has been suspended until 30 Nov and from 1 Dec onward it will work. The gift recipient tried to use the voucher again on 19 Dec and it's still not working. I called the relevant Mr Price contact number again on 20 Dec and the first agent cut me off, after informing that he'll transfer me to the "online dept". The second agent was of no assistance either and supposedly transferred me to the "online depot" after dismally failing to assist me. After holding on for 40min, I just gave up. This is absolutely pathetic service from Mr Price. It is clear that their call-centre service is not "jacked up" and they definitely do not employ QUALITY agents, who serves customers with verve and enthusiasm. Needless to say, I won't be supporting this organisation. Mr Price, pay me back my ****ing hard-earned money. Money that I earned by being absolutely committed to serving my customers with EXCELLENCE!!!