MS
Mxolisi S

1 reviews | Active since Sept 2018

03 Oct 2018, 13:28

DO NOT APPLY FOR A MR PRICE ACCOUNT

I have been paying my account every month and I noticed after many months of paying the account that there was difference or all my payments where going no where, because every time I paid the balance would not decrease.

I complained about this and I was told that there VAS added to my account without my consent/that I did not apply for. I was told that it would take three months to cancel them because of the 90 days cancellation period, and the balance then was around R1400, but to date I have demanding letters from their legal department demanding R1933.93.

I regret opening an account with MR PRICE, their service is beyond terrible. I want warn anyone who wish to open an account with MR PRICE to look elsewhere or face HELL of TERRIBLE SERVICE.

0
Replies (2)
Mr Price
Mr Price's reply05 Oct 2018, 10:54
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

MS
Mxolisi S's update10 Oct 2018, 17:25
Reviewer Update
Hi, Looking forward to seeing you ****** in the court of law.