LS
Leonora S

1 reviews | Active since Feb 2013

08 Mar 2016, 14:17

Disrespectful people

Every second night between 7 and 8 i have someone from Mr Price phoning me.<br> First of all, that is my family time then i get bothered with them phoning. Every time i explain to them that i cant pay my full instalment every month. I had to go for a operation and I've got doctors bills to pay as well, i didn't plan this. I do pay a little every month. I pay what i can afford, witch i said to them i will do.<br> Today i got a phone call from a lady, who doesn't talk, she shouts at me. Telling me that my R100 that i paid doesn't mean anything to them, and because i said to her that i had already explained to Mr Price why i couldn't pay my full installment she is now taking legal action against me. This is the first time that i can remember of that i wasn't able to pay my full installment.<br> Nothing gets said when you pay more than you should, but the one time that you cant give them all the money they want to lay charges. The way i feel after that phone call, I wont even pay my account again. I dont care if they take legal action against me. I dont have time for rude people that wants to phone me everyday bothering me with this. I dont have this with my Edgars account, they understand.

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Replies (1)
Mr Price
Mr Price's reply08 Mar 2016, 15:55
Official
Hello Leo*1992*,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards