LA
Lisa A
1 reviews | Active since Nov 2010
11 Oct 2023, 08:53
Disrespectful and rude!
Mall of the South - Dumisane You are disrespectful and rude. I purchased an item from your store. Nowhere on the receipt does it say "no return as it is printed on a Mr Price home receipt. You screamed at me in the store accusing me of lying. You do not know me at all. Do you know that I have never purchased this item before? I asked you to show me on the receipt if it said, 'no return", you were unable to find it and you still said I should have known. Your manager Johannes was not able to control your behavior. You pushed him and screamed at him. My son intervened and you threatened to hit him. I am disgusted. please do not put ****s in your business!!!!
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Replies (2)
Mr Price's replyOfficial
12 Oct 2023, 09:52Good Day
Trust you well
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Mr Price's reply12 Oct 2023, 09:52
Official
Good Day
Trust you well
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
LA
Lisa A's updateReviewer Update
16 Oct 2023, 08:43I have still not heard from you Mr Price. Are you condoning such behaviour?
LA
Lisa A's update16 Oct 2023, 08:43
Reviewer Update
I have still not heard from you Mr Price. Are you condoning such behaviour?