1 reviews | Active since Jul 2015
disrespected
<p>Today I went to MR Price to exchange something, when I got there I got a robe and a lady that works there her name is Patricia was there on the section where I was so I was running late and asked her if I can quickly fit the robe,I was not taking off any clothes she agreed,and I quickly fitted it as I was doing that there was another one called Letsie or Matsie I am not sure ,she said to me why are you fitting there and I told her I asked Patricia to quickly fit then she started shouting at at Patricia.Patricia told her that but the customer is fitting in front of me.she continued to shout saying that's not allowed,but there were also white customers fitting there and she said nothing to them.</p> <p>So this gave me an impression that she is shouting because I am black and she could not do it to the white customers. She then said I can do what ever I wanted to do she doesn't care. I can report her if I want to she is not vothered.</p> <p>I was so upset because now she caused a scene other customers were watching and listening. Patricia kept telling her to calm down bust she couldn't. And Patricia also said to her Letsie you could have told me privately not in front of the customer. </p> <p>So Letsie just disrespected me big time.</p> <p>I never felt so humiliated in my life.for the fact that she kept shouting at me telling me that she doesn't care, makes me think that she doesn't know what good customer service is.she doesn't care about the customers.I am shaking as I write this review. </p> <p>She doesn't know that if I don't go to MR Price they loosing. I mean there are a lot of shops that one can choose to go to but I went to MR Price.</p> <p>What I want from MR Price I want her fired.or else I will make sure MR Price looses customers.that is not a threat it's a promise.I will also close my account. </p>
Good Day
We do apologise for the disappointing shopping experience in Gezina, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price Home
Best regards,
Good Day
We do apologise for the disappointing shopping experience in Gezina, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price Home
Best regards,
