Disrepected and Bad serice

<p>walked into Mr price Canal walk to make a simply return the drress I bought,I made the purch**** on a Canal walk gift card which i don have it anymore.I was told i either puit it on card or their voucher and i said no as i don want to be limitted and as fpr the card i don have it any more as I ddnt think i had to keep it.</p> <p>I asked if i could put it in my own card and they went to call a manafer .Andeen Rossouw who proudly acvme to me with no greeting and ssked me whats teh probelm.I asked if I should explain and one lady did, this lady basically told me not to make my problems her problem. And if i have a problem, with thecard is should go to canal walk anmd not them. I then asked why wasnt this explained to me or why wasnt their terms and conditions laid out to me snd she look at me like a fool and asked who doesnt know you need to have the card.</p> <p>I am prying to God i wa not disrespected because of colour.As i was speaking to Andeen to ask questions she kept cutting me and talking over me as thoough I am irritating her and I should listent to heer.</p> <p>This lady was talking to me like I am a fool who is crying over R 149 and she wont stabnd there and waste her time on me...I was not expecting money back but a solution not the disrpect i got Infornt of her staff and and other customer.</p> <p>Being the boss she is she she told me to take what she is giving me or leave it and turned and told me its not her problem.she walked away for me to deal with my self I quess. I took the dres and walked out of the shop as i was told more than once its not her business nor her problem</p> <p> </p> <p>Most staff looked at me like a looser.</p> <p>I woprk in customer and i know how i shoild be spoke to wether wite or wrong.</p> <p>I hate being disrespected, being regarded as a nobody.</p> <p>Can I have this Miss boss dealt with please .</p> <p>I am trul disapointed</p> <p> </p> <p>Thank yo</p>