1 reviews | Active since Apr 2017

25 Dec 2017, 11:02

Disregard to ********** Activity

I have emailed Mr Price repeatedly to advise that they have a customer that has opened an account with them using MY email address. I have been receiving welcome emails and Mr Price deals from Mr Price and it is clear someone has opened an account with you using my email address. This concerns me because just recently, someone used my email address to try and open up a twitter account, where I received a verification email. Mr Price was advised of this and I requested the name of their customer clearly committing ***** and to-date, I have not received a response from Mr Price, and I continue to receive emails from them. Their blatant disconcern is disgusting, to say the least!

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Replies (2)
Mr Price
Mr Price's reply27 Dec 2017, 11:42
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

Mr Price
Mr Price's reply27 Dec 2017, 13:17
Official

Dear Michelle Shunmoogam

With reference to your complaint logged on Hello Peter, please accept my apologies for the inconvenience caused to you.

We value your feedback and would like to thank you for bringing this to our attention.

Kind Regards