WS
Wiedaad S

1 reviews | Active since Jul 2016

25 Jul 2016, 08:54

Dispicable service

<p>I was at Mr Price in the Waterfront on Sunday evening and they had a promotion on mens jeans, buy1 get 1 free. I chose 2 pairs of jeans and confirmed with the sales consultant on the floor that the 2 i chose was part of the deal anc confirmed it was. i then went to the till to pay and the cashier said it was marked down and not part and called the manager. he came and scanned the jeans and agreed with the cashier. i then showed him where the jeans was placed and he acknowleged it was there but it was not part of the promotion, it was fully stacked and the sales consultatnt agreed that he informed me about the offer and advised the jeans was placed there.</p> <p> </p> <p>I am a frequent shopper with Mr Price and was very appauled by the service and the manager was very ****y with his comment by saying there is nothing he can do to change the price.</p> <p> </p> <p>I took the jeans but was very unhappy!</p>

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Replies (1)
Mr Price
Mr Price's reply26 Jul 2016, 06:43
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Price