1 reviews | Active since Mar 2017

09 Feb 2019, 15:06

Disinterested customer service - actually zero customer care !!!

I have attempted to contact Mr Price Home, Design Quarter, Northgate and Carlswald for the past hour and nobody answers the calls. After listening to the phone ring for 5-8 minutes, the call then gets terminated. When I call back the line is engaged for a few minutes and then the same pattern follows once I get through. I eventually got hold of the Fourways Mall branch, got passed onto someone else and am still waiting for him to call me back about a stock item I was enquiring about.

Not good customer service at all Mr P!!! :-(

0
Replies (1)
Mr Price
Mr Price's reply09 Feb 2019, 16:28
Official
 Good Day 

Trust you well 

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused. 

We will follow up with the store and get back to you asap. 

Kind Regards
MR Price Home