KB
Kirsten B

1 reviews | Active since Oct 2016

05 Oct 2016, 10:09

Dishonest

<p>Was sent a letter by Mr Price stating a settlement amount on my account, showing their banking details. I then paid the amount as per the letter the very next day. I am now being harrased by a collections company saying that i owe them money. I have contacted MR Price asking for a paid up letter, to which they responded that my account has now been sold and i need to contact the collections agent. How can they do this? How can they send a letter stating settlement, receive the money and then sell the account and refuse to assist me any further?</p>

0
Replies (1)
Mr Price
Mr Price's reply05 Oct 2016, 16:14
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

MRP