lF
laurinda F

1 reviews | Active since Oct 2016

18 Feb 2017, 13:03

disguted as service

<p>Im utterly diagusted at the service o recieved from your staff and manager on duty shanaaz at your 429 adderley street store in cape town</p> <p>As i arrived at the counter to do an exchange not evem a refund told to go to another store to do my exchange because the system is simply offline to do that...apparently only to do purchases</p> <p> </p> <p>Now as you mr price might know that all your stores dont stock the same items of clothing now as i help pay your staff salaries....and no i dont have an account with you i expect customet service</p> <p> </p> <p>Please explain to me how your service can be offline today 18 february ONLY for EXCHANGES AND REFUNDS BUT WORKS FOR PURCHASES </p> <p>And can i get an aswer asap because it seems that if the store doesnt meet their daily target it simply goes offline</p> <p> </p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply18 Feb 2017, 16:07
Official

Good Day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Adderley Street and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks

Mr Price