sR
sanschell R

1 reviews | Active since Jun 2016

05 Apr 2017, 14:17

Disgustingly poor attitude and service

<p><span style="color: #555555; background-color: #ffffff;"> Went to Mr Price Gateway on monday. Found a 3 Quater lace net top which was thrown in the underwear department. Asked this lady who works there to show me where it is kept, she just walked away and said sold. I asked if she could check the system to see which other stores have it she ignored me and carried on. After walking around the store I found a full rack of it as well as in different colours. Her behaviour is *********. No Customer service and poor attitude. She shouldn't have a job if she wants to behave in that manner. I honestly would shop there again. </span></p>

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Replies (1)
Mr Price
Mr Price's reply06 Apr 2017, 10:02
Official

Good Day

We do apologise for the disappointing shopping experience out in Gateway, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price