MD
Mandy D

1 reviews | Active since Nov 2015

31 Dec 2015, 15:22

Disgusting servive!!!

Hi All<br> <br> I called into your call center this morning on *** to confirm some details the call center agent was a lady whom 1st of all didn't identify herself when answering and seemed agitated and wasn't even helpful,<br> <br> When I told her about her attitude she just transferred me to another department whilst I am still speaking,<br> <br> If you training your agents like this then I would want to buy from you and let the others know about it.

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Replies (1)
Mr Price
Mr Price's reply04 Jan 2016, 12:11
Official
Hello Mandyhilary,


Thank you for taking the time to bring this matter to our attention.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Care Supervisor, who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price.

Best regards,