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Chantay D
1 reviews | Active since Apr 2014
19 Dec 2019, 13:19
DISGUSTING SERVICE FROM CALL CENTRE
I have HAD I try with MRP customer service. It's literally bottom of the barrel. One of your consultants have the audacity to argue with me and ask me why I'm basically wasting his time. He then has the nerve to put me on hold whilst I'm speaking. I'm so fed up.
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Replies (2)
Mr Price's replyOfficial
19 Dec 2019, 15:17Good Day Chantay,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply19 Dec 2019, 15:17
Official
Good Day Chantay,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
CD
Chantay D's updateReviewer Update
22 Dec 2019, 10:34Surprise surprise. Standard response from people who don't know anything about client service. I knew you guys wouldn't call me. Forever promising your clients call backs and emails and you NEVER follow through.
CD
Chantay D's update22 Dec 2019, 10:34
Reviewer Update
Surprise surprise. Standard response from people who don't know anything about client service. I knew you guys wouldn't call me. Forever promising your clients call backs and emails and you NEVER follow through.