1 reviews | Active since Sept 2013
Disgusting service
<p>earlier at key west mall I had the unfortunate opportunity of dealing with staff that didn't know how to operate a swiping machine. As a result the purchase went off twice from my account. I would please like to know what the process is for a refund taking note of the following: I will NOT fax anything. I can only email the required docs. 2ndly, the refund must go back to my cirque account. I don't have a credit card and do not wish to receive it as cash. I don't care how this gets done. When can I expect a response, so annoyed and disappointed</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP