DISGUSTING SERVICE

I'm not happy with the service I received from Mr Price. I have been a good customer for Mr Price,but i got the worst service this time.<br> <br> This new method of paying before getting your items is not on at all. I paid for my two orders and received an email saying one of the items was sold out. I mean how can I add items to my basket if they sold out? worse pay for it and get an email later that one of the items is sold out. I was told that I will receive a voucher for that. I mean who said I need a voucher?They didn't even call to check with me.<br> <br> I then went to collect my order from Mr Price on the 18/08/2015. To my surprise, both orders were not there. I went again later and only received one order. I don't know what's happening with my other order because I only received one order and it was purchased after the one I didn't receive.<br> <br> I sent an email to a Call Centre Agent by the name of Samantha Coopsamy and she is not helpful. I mean she rep**** to my first email,but now she is ignoring.instead,I received that voucher Ref number for 1 item and still don't know what happened to my other items and I paid. I even sent an email to help desk and everyone is ignoring me.<br> <br>