1 reviews | Active since Sept 2011
Disgusting Service!
Never EVER have I received such SHOCKING service!!!!
I will spread this over social media, the papers and more!
1. You pay for short delivery, its not adhered to (I'm sure its a hokes to fool customers into wasting their money) 2. Manager calls you with commitments and that's not adhered to (Dalene) - still awaiting her call (from 2 weeks ago) 3. Customer service agents are USELESS, TARDY and UNRELIABLE (Charnee & Maria) 4. Been promised refunds of my R45 for "special" delivery TWICE and received ZERO 5. NOT one agent nor manager or ANYONE contacts you back EVER after being on the line for 57:08 minutes! 6. Every time it is the couriers fault yet, when I PERSONALLY call the courier the fault lies directly with Mr. Price
I am sick of this un-professionalism. I am so disgusted at how people can work in this manor. If I was their employer, let alone supervisor I'd be sure to FIRE them.
No one from my family will EVER shop at Mr. Price Group, EVER again! I will spread the word.
Companies should respect their customers not find a away to CONTINUOUSLY disappoint.
Good Day,
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
Mr Price
Good Day,
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
Mr Price
