KR
Khylie R

1 reviews | Active since Feb 2015

21 May 2015, 15:37

DISGUSTING SERVICE

What is the point of taking out a retrenchment claim if it doesn't get paid?I took out a retrenchment policy and was retrenched in the beginning of April. Went into store will ALL required documents,and filed for claim. Heard nothing for 3 weeks.Phone mr price to check on my claim-NO RECORD OF MY FORMS. Went back to the store and did everything again,I was ensured that they would waive the 3 MONTH waiting period by the HEAD OF CLAIMS department, only to find out that,that too was a lie, as I am back on the waiting period! <br> I am disgusted in the service! <br> Mr price has no problem with their debit department, they phone you 20 times a day for collections but the creditors department you have to fight with! <br> I am going to cancel all of my Mr Price accounts and will never work with them again!

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Replies (1)
Mr Price
Mr Price's reply21 May 2015, 15:50
Official
Hello khylierobus,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.

Warm Regards

Mr Price