kD
kayla D

1 reviews | Active since May 2017

30 May 2017, 14:11

DISGUSTING SERVICE

<p>I ordered items on thursday and still havent received my items! It says my parcel was handed to the courier for delivery on friday at 16:23. surely it should be here by now? The website says 1-3 days and it hasnt even been SHIPPED yet. I dont understand why I am paying R45 for door to door delivery and its not here within the promised timeframe.</p> <p><br />Ive spoken to an agent who was not helpful at all. How is it our fault that their warehouse has a delay?My parcel has been sitting with the courier company since Friday afternoon and nobody seems to be able to assist. Cant believe the appalling service I have received. I am a loyal MrP customer and expected more from one of my favourite stores.</p>

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Replies (1)
Mr Price
Mr Price's reply31 May 2017, 14:55
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price