DISGUSTING; Mr Price STOLE money from my account by debiting me whilst I had paid my instalment.

I paid R550 into my Mr Price account on Friday using their sms app. I owed R540. To my shock and dismay my account has been debited again today and I didn’t set up a debit option. Why bill my twice? You stole from me essentially, this is a ********** debit order because I did not authorize it. How dare you capture my information to put through a ********** claim. Reverse this mess you’ve created immediately. I’m going to settle this account and close it. I’m disappointed by your processes. I was really fond of the brand; I also struggled with your stupid app on Friday. I took me over an hour to make payment. If I knew I was opening a gateway for a bunch of ******* to tap into my account then I wouldn’t have paid you using your app. FIX THIS immediately because I’m going to post it all over social media I will also take this to the consumer ombudsman. I’m feeling rather cheated and frustrated.