1 reviews | Active since Aug 2016
Disgusting Customer Service
<p>I had visited Mr Price clothing store, on the 11th of August 2016.</p> <p>I had some items to return as I could not find what I was looking for. I also had a item to exchange. I reached the till point I was taken aback by the fact that I was not even greeted by the cashier who was busy in a conversation with the supervisor while serving me. My returns were then rushed through the process. The cashier did not bother to inquire whether I was done. The cashier then proceeded to be cashed out by her supervisor. I then informed her that I was not done. She made wait for the next available cashier who also did not acknowledge me as a customer or ask how can she assist me but just proceeded to do a refund when I was exchanging. When I asked what she is doing her reply was that the other cashier did not inform her as to what to do. I then informed her it was an exchange. She became annoyed and proceeded to do the exchange. She then throws the pen and receipt at me to sign.</p> <p>I do see why I should be treated in this manner. Their behaviour was disgusting. </p> <p> </p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
