Disgusting customer care and courier service

Purchased online on the 27th Nov and my delivery was due on the 4th Nov. On the 2nd Nov I received an sms advising that my parcel is out for delivery and I cancelled my daily plans as I am expecting delivery. To my surprise when I tracked the order online, it stated recipient not reachable while NO ONE CONTACTED ME.

I called the customer care and got disgusting service from 3 agents ( Phindile Mhlami, Zandile and the last lady who hung up on me) . I was told to contact the 3rd part on the number that doesn’t exist.

I asked for the manager who they said is Shahin Ebhrahim and the 3 agents cut my call through our. I’m now told to expect my delivery on Monday and I have already postponed my Saturdays plan to Monday as I waited today.

The nurses to tell me to contact the 3rd with attitude and yet hung up on me, I didn’t make any agreement with DAWN WING, I purchased at MR PRICE and I regret