disgusted with the service i got from MR price

I ORDERED STUFF ON THE 17TH OF SEPTEMBER, WAS TOLD THE DELIVERY DATE WILL BE THE 30TH. IV WAITED AND WAITED UNTIL I CALLED MR PRICE AND THEY SAID THEY WERE WAITING FOR STOCK, I GOT AN EMAIL SAYING MY ORDER HAS BEEN SHIPPED ABOUT 2 WEEKS AGO BUT HAVE NOT RECEIVED AN EMAIL TO COLLECT AT THE STORE. THEY SAID THEIR WAREHOUSE IS IN DURBAN AND I CHOSE TO COLLECT FROM MR PRICE PINETOWN. EVEN ORDERS FROM OVERSEAS DO NOT TAKE SO LONG TO BE DELIVERED. IT IS NOW THE 13TH OF OCTOBER ALMOST A MONTH AFTER MY ORDER AND STILL NO COMMUNICATION FROM MR PRICE I CALLED THE CALL CENTER NOW AND THEY SAID MY ORDER WAS RETURNED TO THE WAREHOUSE, THE CALL CENTER DOESN'T KNOW WHY IT WAS RETURNED TO THE WAREHOUSE. THIS IS HONESTLY PATHETIC SERVICE. IM NEVER ORDERING STUFF FROM MR PRICE EVER AGAIN, THEIR CUSTOMER SERVICE IS PATHETIC TO SAY THE LEAST.