rG
rose G

1 reviews | Active since Mar 2016

22 Mar 2016, 12:55

disgusted by the way i was treated

this man was so rude to me in front of customers! and he was supposed to be the supervisor? he has no customer service at all, when i asked him for the proof on the exchange policy he threw a copy of a slip at me... but when Martha Nguyo (shift manager) explain the policy i understood and accepted. this is not the first time this has happened at Canal walk Mr Price clothing, the staff is unhelpful and very unfriendly.<br> <br> your service is appalling!!!!!

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Replies (1)
Mr Price
Mr Price's reply01 Apr 2016, 16:07
Official
Hello Rose.golden,

Please accept our sincere apologies for the incorrect information and service given to you by our associates at Canal Walk. We will attend to the matter immediately; you will receive a call from our Regional office in Cape Town who will assist you with your requirements.

Once again please do accept our sincere apologies.

Warm Regards
Mr Price