DISGUSTED BY THE ATTITUDE OF AN ASSISTANT MANAGER, UTTERLY POOR SERVICE!!!

So spending more than an hour at your till point waiting for your cashier to find a barcode for a dress I wanted,after she advised me that the manager says she cant use a different dress barcode even though its exactly the same dress just a difference colour finally!your assistant manager Sheron came along to help the cashier searching for an barcode first she didnt apologise or acknowledged me as the customer which I find as a WOW?Then 2 gentlemen appeared at the store she left the consultant just so an took off with them without apologising when I asked her to assit the cashier she decides to put up a show for the whole store!Is that the service Mr price Parow centre's assistant manager gives a customer?