DISGUSTED AT THIS LEVEL OF SERVICE of MR PRICE STAFF!!

I cannot even begin to express my disgust at the staff of the V & A Waterfront and Kenilworth Centre. These 2 branches needs a complete do -over of staff that actually want to deliver service to customers. The manner in which they operate and think it acceptable is sickening.

About 3 weeks ago I was the V & A branch and wanted to make a lay-buy only to be told that their lay-bye system was off-line ( This has happened twice before) and left it and walked out. I went back 2 hours later and was told it was still off-line, I questioned this because it made no sense. In the meantime they are congregating and having conversations with each other and the customers are blatantly ignored. Just writing this makes me sick to my core. I have stopped going to Mr Price as often as I used to because of the pathetic level of service but there are time that it is my go-to store.

The Kenilworth centre branch is equally as bad and on my doorstep so I go in there because my kids loves Mr Price. The way these staff act is beyond my understanding. Complaining that the customers are going to let them miss their bus home, saying this in front of a customer. Whoever has normalised this behavior or does not let them face consequences is the root cause of this. I just don't understand why they even come to work they might as well have stayed home.