1 reviews | Active since Jul 2016

09 Apr 2018, 14:55

Disgusted at MRP Accounts

I overpaid my MR Price account and was in credit with the company, so I stopped monitoring the account, as they essentially owed me money. Only to realise that they actualy charge you monthy fees for insurance even when they OWE you as the company money.

I called in to the worlds most unhelpful call centre and was told its too bad thats just how they work. This is absolutely disgusting on their behalf and I will now be closing my account with the company and they will no longer receive my custom at any of their stores.

0
Replies (2)
Mr Price
Mr Price's reply10 Apr 2018, 08:05
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

Mr Price
Mr Price's reply10 Apr 2018, 08:06
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price