Disgusted!!!

So firstly my request for airtime which showed as successful on my account is STILL NOT LOADED and is already 2 days later. Then i try reload with R99 data bundle which is also NOT SHOWING OR AVAILABLE YET!!! I have checked with my service providers, i even drove to their head office to check this and they did not pick this up!! After numerous phone calls to your support centers and dealing with mostly rude people i still have NO RESOLUTION OR DATA OR AIRTIME!!!! I spoke to a man, he had a colored accent, at exactly 10h48am on Monday morning the 25th of May where he shoved the phone in my ear after i continuously tried talking and he kept interrupting. If this is not enough i phone back and the switchboard keeps me on hold for about 8 minutes which took an additional R28's worth of airtime. Now please tell me i don't have a valid enough reason to be beyond ****ed off???? I want this resolved asap as this is wasting my money and my time!!!