1 reviews | Active since Mar 2023
Disgusted
28 March 2023 I just got home from Mr Price in Cavendish. I purchased a pair of boots for R400,00. I've hardly worn them. To my surprise the other day when I wanted to wear them and the entire top of the boot came off , glue and all. Needless to say, I was flabbergasted because they were not cheap. Anyone can see according to the condition of the boots and sole that they are literally brand new. So after back and forth emails from customers, I took the boots back to the branch. The manager told since it was last years stock I can only purchase something else in place of the boots for R100,00. I was shocked and disgusted. I bought a pair of boots at China Town in Ottery for R150 and I still wear the. I am appalled, that Mr Price is telling me that I have to loose R300,00due their bad quality.
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price