1 reviews | Active since Dec 2016
Disgusted!!!!!!!!
<p>i am soo disgusted by the service that mr price has given me in the last 2 months!</p> <p> </p> <p>firstly i paid my account on the 01/11/2016 via EFT for the first time for convinience because i never have the time to pay it in the store , the payment cleared on the same day after that i added the account details as a beneficiary on my mobile banking app.</p> <p> </p> <p>30/11/2016 i paid my account again and the account did not clear, it took them 20 days to have the money paid into my account after numerous complaints and being tossed to depart and department and different stores too like nwhere is my worth as a customer mhan! i was handed over to a lady named Nicolette Naaido who took a,omost a weeke to resolve the issue,i hnad to follow up on her asking whats going on the whole time up until i got tghe answear after complaining about the service she is giving me.</p> <p>The money was paid into my account 20/12/2016 and she emailed me and told me that the money was into the wrong account,but the account was paid into the same account the first payment was paid into.</p> <p> </p> <p>20/12/2016 i placed an online order and the status was on"proessing" the option that i choose was it to be dekivered to my nearest store in 2-3 working days.</p> <p> </p> <p>i kept on cecking my oder status and it stillhasnt changed,i called in last week and i was advised that they are running an online promotion where customers that ordered before the 20th will have all their orders before 23rd dec and now that is what they currentl taking care of "my oder was plaved after that" so they wont be able to deliver it o me yet.</p> <p> </p> <p>today its the 28th andn the order status has not yet changed its still on processsing and a complaint has been logged but i doubt that anything will be done on time for me.</p> <p> </p> <p>*please take care of this company as the way they are trearting their customers is not ecceptable !!!!</p> <p> </p> <p> </p>
Good day
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Good day
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
