Disgusted

Absolutely disgusted in their poor service. Ordered something online ages ago, paid extra for the door to door courier. Took forever to get the email saying 'parcel is ready to ship'. Days later still haven't received an email confirming that the parcel has been shipped. Cannot log in to my account (that I used to make the purchase and many purchases prior to this) on the app or the website. Contacted customer services on numerous occasions. No response. Where is my parcel? Where is my money? I could not be more disgusted and disappointed. Will not be recommending their service to anyone, and definitely will stay clear of Mr Price in the future.