BS
Bongani S

1 reviews | Active since Dec 2012

15 Nov 2019, 12:55

Discriminatory Credit Policies.

Made an application at Mr Price for an account and I was declined, when I asked for reasons for the decline I was given responses that didn't make sense and contradictory. I was emailed scripted responses that are wrong, I was told that my ITC score was low, when I made them aware that it was high I was told something else. Basically Mr Price would not be bothered to respect their clients enough to provide honest answers neither did Yolanda Marais waste more than 30 secs to tell a consultant that i need to apply after 2 months despite the questions i presented to the consultant asking for answers that make sense. I was not satisfied with the reasons and felt they missed an opportunity to interact with their client and show that my few rands i buy with cash matter they can know that Mr Price The Glen can forget my few thousand of rands that I buy with almost monthly for my kids. I make no difference to you anyway.

0
Replies (1)
BS
Bongani S's update19 Nov 2019, 11:29
Reviewer Update
All has been resolved, it was a misunderstanding. They are a decent company.