NM
Nondumiso M

1 reviews | Active since Jan 2015

18 Jun 2021, 22:54

************** is a Normal thing at Mr Price (Bluff in Durban)

Today the 18th of June 2021, me and my sisters were shopping at mr price (Bluff in Durban) as we looking around the shop some of the things we wanted were on top so we were struggling to get them out of the shelfs so I walked around the shop looking for someone to help us one lady came and assisted us and we continue shopping and we saw something else that was also on top we called another lady to assist us as we were continuing to shop around one lady who works there came to us looking suspicious but we didn’t pay attention to her as we were still shopping until she pointed at us with this two ladies who assisted us saying we have to much clothes on us we are going to ***** worse part she was shouting we continue with our shopping until we went to pay and the lady at the till when we wanted to report this unaccepted behaviour from her colleagues he paid no attention to us and what makes me angry is that am a regular client at mr price the dress i was wearing I bought it there in Springfield and i have never experienced such disrespect and i have proof of everything this I purchased there since mr price uses the new system to email proof of purchase and my bank statement can verify that also this made me angry at the fact that no one was wearing name tags even when we ask the lady at the till she just looked at us like we are crazy which made me think that this is a normal thing for them. I am a professional at my job I felt so discriminated and looked down at today it made me angry to a point that I will write a petition to boycott Mr price???????????????? as customers we have a right to change our options of thing we want if we still shopping not to be accuse to be ********* just because people don’t want to work because we looking for what we want. This my invoice no. (TAX Invoice No : ***) will ask my sister for hers and if you want proof that I’m a paying customer i will provide more slips for other day

0
Replies (2)
Mr Price
Mr Price's reply23 Jun 2021, 14:07
Official
 
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price 

NM
Nondumiso M's update28 Jun 2021, 11:11
Reviewer Update
Trust mrprice to call me and defend their staff for discriminating against me their customer for years it would have been better if they apologise on their behalf but instead they are defending them which make me think mr price is teaching their staff to discriminate against their customers