1 reviews | Active since Nov 2016
Disappointing service delivery
Very disappointed by Mr Price service delivery in Beacon Bay very unprofessional and displeasing, what I experienced on the 13/02/2024 and the manager being rude and does not want to be told instead she wants to rush to prove that they are right instead of listening to a customer, Mr Price Beacon Bay was my go to shop but now I doubt I will ever go there due to them not taking accountability and being unprofessional.
They labeled sale prices and which I believed was the price since the label was on the clothing when I got to the till I was told a different price yet they made a mistake instead of talking accountability the manager was in a rush I don't know if she was rushing to go and smoke as she had the cigarette in her hand so it just flustered her hearing my story.
If a store puts a price of an item and it is exactly that item how is the client suppose to know that it was a mistake? Apparently the pricing label overlaps? And there is NOTHING they can do! Wow😠😡 talk about Bantu Pele policy
Good day,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price
Good day,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price
