DISAPPOINTED & FRUSTRATED

<p>On the 8th July 2017, I placed a order online. </p> <p>I followed up yesterday 11th July and was told my order would leave 11th for me to receive on the Thursday 13th July. </p> <p>I get a email this morning from Eugene James (MRP Help) saying one of the items on my order there is no stock of... What frustrates me is, it took them 2 days to establish this and when im supposed to get my order the 13th, i will now get it later. On the 8th, I placed a online order with Sportscene and Duesouth the same time and I got half my order Monday and the other half today which is brilliant service..</p> <p> </p> <p>I asked to speak to a manager, and was put on hold for over 13mins and got cut off by Eugene.. </p> <p> </p> <p>I work in the customer service industry and to make a customer feel this frustrated is not on. </p>