ZH
Zonay H
1 reviews | Active since Jun 2020
03 Mar 2022, 11:27
Disappointed client - Z Hess
I do my shopping online to avoid going to stores because it's an inconvenience and I don't mind paying for convenience. I placed an order with Mr Price and my delivery arrived yesterday only to see they invoiced me for the correct size but delivered the wrong size. Spoke to 2 consultant via their WhatsApp line only to tell me I should go in store to exchange it. My question is , why ? When I paid for proper service and avoiding going into a store physically.
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
03 Mar 2022, 13:07Hi Zonay Hes
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price __________________________________________________________________________________
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price __________________________________________________________________________________
Mr Price's reply03 Mar 2022, 13:07
Official
Hi Zonay Hes
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price __________________________________________________________________________________
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price __________________________________________________________________________________
ZH
Zonay H's updateReviewer Update
27 Mar 2022, 18:28Good day,
Order ***
Order ***
ZH
Zonay H's update27 Mar 2022, 18:28
Reviewer Update
Good day,
Order ***
Order ***
ZH
Zonay H's updateReviewer Update
27 Mar 2022, 18:30You've promised to get back to me it's been 3 weeks and no feedback.
ZH
Zonay H's update27 Mar 2022, 18:30
Reviewer Update
You've promised to get back to me it's been 3 weeks and no feedback.