1 reviews | Active since Oct 2017
DISAPPOINTED
My daughter and her Dad bought clothes in Price zevenwacht mall with bank card cost R1800 and the slip was emailed to him ,now my daughter and i went in Vagate mall to exchange without the slip 2 items that cost R600.00 after the exchange was done R90 was left and i was told that i can get that R90 cash as i did not bring slip i need to take something for R90 rand .I told them that i don't see anything for now . they refuse to give me the R90 they say they can only put in a voucher. What i can tell you the service was very poor and i'm very very disappointed. When i ask for manger they give me attitude and told me that the store manager is not available. Now i have R90 voucher that i don't know what i'm going to buy as i don't what to see myself shopping at Mr price again. They even told me that i can exchange where i bought the clothes and i'm like how come because im here at now .I'm very disappointed i will not shop at Mr price AGAIN
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
