VD
Victoria D

1 reviews | Active since Dec 2018

20 Dec 2018, 13:22

Disappointed

After waiting for almost 30minutes in the queue I reach the cashier (Kamohelo) and I tell her I want to do an exchange she tells me the queue for exchange is on the other side, just wondering if I had not refused to go there was I suppose to go and join the another queue. So they do not explain to customers that they have 2 queues and how do you expect the customer to know that. I’m not happy with the service I got.

0
Replies (1)
Mr Price
Mr Price's reply20 Dec 2018, 16:13
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by the store regional manager, who will handle this matter personally with you. 

Many Thanks 

Mr Price 

Best regards,