NM
Nisha M

1 reviews | Active since Jun 2016

20 Nov 2018, 08:06

DISAPPOINTED

Really useless online and at the stores- years of complaints on Facebook etc, no one ever calls you to apologise or resolve your issue! I went online yesterday to purchase items- I tried all day to pay but it refused. I called customer services, spoke to Eugene who said he would get back to me- nothing. The specials that I had picked yesterday have now increased in price- due to Mr Price making changes in terms of their online payments- they take away manual EFT and no other options wor****! CAN SOMEONE SORT THIS OUT ASAP!!! Cant even message them privately or rate them on Facebook- no option available, can only comment and complain under the stuff they post!!! ABSOLUTELY PATHETIC!!!

0
Replies (3)
Mr Price
Mr Price's reply20 Nov 2018, 11:16
Official
 Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price Home 

NM
Nisha M's update21 Dec 2018, 10:22
Reviewer Update
NO ONE EVER CONTACTED ME!!!!!!!!!!!!!!!!!!!!!
Mr Price
Mr Price's reply21 Dec 2018, 15:15
Official
Good Day 

Trust you well.

We sincerely apologise for that. One of our online consultants will contact shortly.

Kind Regards,
Mr Price Group