Disappointed

Honestly wont be shopping with them again! I have had my account with mr price since July 2016. In December 2017 there were ********** activity on my account and it took me 21 phone calls to finally be assisted. I was first given the wrong email address, had to go into my nearest mr price store to get the correct address, logged my complaint with attatched affidavit to then be told my affidavit is wrong. Not being tlld how at all it is wrong! The advisors kn the phone are horrible, lazy and impatient. The people working on the mr price mobile email address platform ignore you completely! My query is still unresolved and there was almost R400 ****** from my account on a number i cancelled with them. I work in a contact centre as well. I know the ins and outs of a business and this is not it at all! Worst Customer Service EVER!!! I will be paying what i owe and thats it. The ********** moneys taken is not my business anymore. They do not value their customers at all. No wonder there are so many horrible remarks about them.