OM
Olebogeng M

1 reviews | Active since Feb 2013

14 Oct 2015, 18:28

Dirty Item Delivered

I made an online order on the 19 September, the dress got delivered. I got to the shop, found the package open and only to find the dress having a stain on the back. The manager at phokeng mall said she will help me get it at a store closer to phokeng. It has been close to two weeks and still nothing. Went and got a refund of just the dress (not the delivery charge). It was an inconvenience and a waste of my time and money to order clothes and get them delivered DIRTY.

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Replies (1)
Mr Price
Mr Price's reply15 Oct 2015, 11:05
Official
Hello OleMekgwe,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.


Many Thanks
Mr Price