BM
Brandon M

1 reviews | Active since Aug 2016

02 Aug 2016, 07:39

Difference in customer service

<p>Yesterday after work i went through to mall of the south mr price. I was in need of new clothing and thought about giving mr price a try. While shopping i needed assistance with regards to colours and sizes, There is a lady working in the men department, I politely asked if she could assist in helping me find a size, she rolled her eyes and walked off, after confronting her asking her to please assist as it is her job, she mumbled something and walked away again. I have never been treated with such disrespect from an employee before!!<br /><br />Then approaching the counter I was assisted by a lovely lady named Tee. She gladly asssisted me, she asked how my day was, laughed abit with me and treated me with so much love! I honestly have never felt so welcomed by staff. I really cherish that lady for making my day after it had been such a tiring one.<br /><br />With regards to the other lady I am not impressed at all and will return to see if her attitude towards customers changes.<br /><br />As for Tee. Thank you so much and Mr Price is truly lucky to have you as front line!!</p>

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Replies (1)
Mr Price
Mr Price's reply02 Aug 2016, 11:42
Official

Hi Brandon

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by Management, who will handle this matter personally with you.

Many Thanks

Mr Price

Best regards,