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Stacey N

1 reviews | Active since Oct 2015

10 Dec 2016, 19:37

Didn't receive all my items

<p>On the Black Friday weekend, I ordered items online on the 27 November 2016. I ordered 2 shirts which was on special for buy one get one free. When I collected my order, only one shirt was in my parcel. I am super upset as you got my order wrong and only sent one shirt but 2 shirts was supposed to be in the parcel. This is a huge inconvenience as I have to now send emails and phone around for your packing mistake. On my invoice which was in my parcel, it states that only one shirt was supp**** to me. My printed invoice is different to what I ordered online.</p>

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Replies (1)
Mr Price
Mr Price's reply13 Dec 2016, 08:38
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price