1 reviews | Active since May 2017

27 May 2017, 22:08

Devastating service ever!!! In Evaton Mr price.

<p>I was in store today around 15: 41:18 to pay my account. As i approach the store associate by name of Bongane i know him because of his excellent customer service;</p> <p>The store manager "THOKOZANI" called me a ***** and shouted that i must leave the store. in my life time i haven't seen such trauma in my shopping experience. I mean how on earth you accuse a customer of such devil deed. I was humiliated how do i shop in Evaton again? I'm truly hurt as he was pointing finger at me telling me that i must "futsek" go to other stores to make payments nor purchases. I neeed closure on this matter</p>

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Replies (2)
Mr Price
Mr Price's reply29 May 2017, 09:28
Official

Good Day

We do apologise for the disappointing shopping experience out in Evaton Mall, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price

's update29 May 2017, 22:57
Reviewer Update

Thank you.