WM
Winnie M

1 reviews | Active since Mar 2024

16 Mar 2024, 19:00

Despicable customer service

Terrible service received from Mr price Hillbrow, to think that this is the second time happening ,retailers need to understand that customers buy service as well not just the product/brand ..after today's incident its safe for me to say I will never shop at any Mr P ..poor quality and poor service doesn't go hand in hand ,I was told rudely to go and pay as they were closing and I shouldn't go near her department as she had already done housekeeping ..Because I work in retail I understood where she was coming from but the manner of approach threw me off ..and am happy i left my shopping basket and went shopping somewhere else where my money will be valued !

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Replies (1)
Mr Price
Mr Price's reply17 Mar 2024, 09:38
Official
Good Day Winnie Mahlangu

I trust you are well, 

Please accept our apologies for the above incident. 

Your post will be sent off to the Area  Manager for Mr price Hillbrow  and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks

Mr Price