DEPLORABLE QUALITY & SERVICE

How can Mr Price not take accountability for their absolutely shocking quality. I purchased onesies online for my twins (5mo). The FIRST time I wanted to dress them in these onesies I could not open the snap buttons without it ripping from the material. Two snap buttons completely came apart and the pins pierced my finger. SO this is not only a quality issue but a safety issue as well. I sent an email to customer service and received and email from "Sphewa Sane" requesting photos of the above which I sent. It's been 7 days and 4 emails later asking for feedback and I have had NO RESPONSE!! This is disgusting customer service to say the least.