1 reviews | Active since Feb 2015
Denied access to the fitting rooms.
On the 20th December 2015, I was with my fianc? getting some clothes for the beach at Mr Price at Three Rivers Mall. Collectively we had 9 items of clothing to fit before we went to the tellers to purchase the items. When we got to the change/fitting rooms, we were told that the fitting rooms are closed as it is 14h00 (closing time), yet there were still several customers in the store and we were in the store before closing time. I then had to try on the few shirts I had in the Isles of the store in front of other patrons. I felt violated and embarrassed. The attitude of the staff is very poor and the situation I was faced with was very uncomfortable. I will not shop at any of the Mr Prices stores again. Utterly disappointed and disgusted.
Thank you very much for making us aware of this incident and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to the Area Manager, who will be in contact with you to advise on a resolution.
Kind Regards
Mr Price.
Thank you very much for making us aware of this incident and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to the Area Manager, who will be in contact with you to advise on a resolution.
Kind Regards
Mr Price.
Hi Mr Price,
I would just like to point out that it has been over a year and a half I was never contacted by the manager.
Nice showmanship on HelloPeter, but yet again, only nice words to save face in the eye of the public.
I have been true to my word and have not given any of my patronage to Mr Price.
Well done for not even trying to keep a customer, let alone a satisfied one.
Hi Mr Price,
I would just like to point out that it has been over a year and a half I was never contacted by the manager.
Nice showmanship on HelloPeter, but yet again, only nice words to save face in the eye of the public.
I have been true to my word and have not given any of my patronage to Mr Price.
Well done for not even trying to keep a customer, let alone a satisfied one.
