Delivery fee

<p>I did purchase some clothing online and unfortunately some items were out of stock after I placed the order so I was told I would be given a credit of the amount for the item that was not available. I requested for a refund back into my bank account as I did not need anything else at that time. I was turned down for that and was told about the voucher. I then queried about delivery fee and was told that I would be charged another delivery fee should I decide to use the credit. So either way the customer does not get what he wants. Firstly when I purchased and paid for the item online then the next day I get a mail saying theres no stock, secondly I am forced to use the credit and on top of that be charged another delivery fee should I decide to purchase anything else. I would either like a full refund of the credit due to me or I should not be charged delivery for my next order</p>